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MINIMUM
REQUIREMENTS
MS-Internet Explorer
5.0+
Netscape
Navigator 4.0+
A
valid Visa or Mastercard
A
mpeg video player
- Apple's FREE Quicktime
Player
is recommended
High-speed
Internet is advised |
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Instant
Video Downloads
Please
read this entire document before proceeding.
Service
Details
When
you purchase an Instant Video Download from the Brandenburg
Collection you will have three days
from the time of purchase to download the video. After that time,
your download access to the video you purchased will expire. There
will be no refunds or time extensions offered.
These
are FULL-LENGTH videos digitized in MPEG-1 format at a data rate
of 600kbits/sec at 24 fps (high quality broadband). The picture
at 100% is 352x240 pixels. Each video is broken into several long,
continuous files for downloading. We recommend using Apple's
FREE Quicktime Player for best results.
**
IMPORTANT
This service is only recommended for users with a broadband (T1,
Cable, DSL, Satellite, etc...) internet connection. The videos we're
offering are hi-res, with file sizes in the hundreds of megabytes.
The downloads are broken into numerous smaller file sizes (~25MB),
but even so, individuals attempting to download using a slow connection
will have extremely long download times, and may not be able to
download the videos at all. Additionally, you should also be sure
that you have enough disk space to store the video you are downloading.
Our videos may be as large as 300MB total, and if you don't have
the room to keep it, you shouldn't attempt to download it.
Be
sure to download and run the test
file before you proceed to purchase and download a full video.
If the test file works
you should have no problem with the video downloads. If you experience
difficulties with the test file, you will likely experience similar
problems with the files you will pay for. There are no refunds.
Step-by-step
Instructions
STEP 1 - Minimum Computer Requirements
Check that your computer and your internet connection meet the minimum
requirements (see above). If the requirements are not met, do not
attempt to purchase and download any videos. There are no refunds.
STEP
2 - Download Our Test Video
Before you attempt to purchase and download a video, we recommend
that you first download our free test
video. The test video is in the same format as the videos for
sale. If the test file works you should have no problem with the
video downloads. If you experience difficulties with the test file,
you will likely experience similar problems with the files you will
pay for. If the test file doesn't work, DO NOT attempt to
purchase and download our videos. We cannot give a refund because
your computer isn't set up correctly to view our videos.
STEP
3 - Select Video to Purchase
Select the video you wish to download. This will take you to a page
with buttons for payment options.
STEP
4 - Choose Payment Method
Choose your payment method. All video downloads are $18.95 and are
billed to a credit card or online check through iBill.
You will be taken to a page that you need to fill out with your
billing information. Fill out this form and continue with payment.
STEP
5 - Choose Username & Password
After submitting your billing information, you will be taken to
a confirmation page where you will be prompted to select a username
and password. Fill out this form and submit. You will be taken to
a confirmation page with the username and password that you chose,
and a link to the video download you purchased. Click on the link
to go to the download site for the video you chose.
You
will recieve two emails following your purchase. The first is your
credit card transaction receipt, the second is your username/password
receipt. **Keep these emails in case
you lose your password.
STEP
6 - Downloading
After clicking on the link on the username/password confirmation
page you will be taken to the download site for the video you selected.
**We advise that you bookmark this page
to make it easy for you to return to. On this page there
will be a list of files for download. As stated previously, our
videos are broken into smaller files to facilitate download. You
will have access to these files for three days from the time you
purchased them. Bear in mind that time extensions and refunds will
not be available.
Right-click (PC) or option-click (Macintosh) to save the video files
to your computer. They are yours to keep and can be viewed over
and over as many times as you like.
©2002 The Brandenburg Collection
All Rights Reserved
1202 Lexington Ave. Suite 294
New York, NY 10028
212.721.6000
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